Recently, Clover House in Halifax has been named as one of the worst care homes in the country. A Care Quality Commission report dated 22nd May 2018 rated Clover House as inadequate in the safe, effective, caring, responsive and well led categories.
The home supports up to 39 residents with dementia or other mental health issues yet the CQC found that there were not enough staff, mealtimes were chaos, staff were maneuvering residents in an unsafe and inappropriate manner and alarm systems which are used to alert staff to any falls were not being used. The CQC found that residents were not getting the correct nutrition and hydration that they needed.
Natalie Marrison, Partner commented: "This report highlights the growing concerns within this particular home but also leads one to think of others care homes, care facilities or at home residential care services where those vulnerable and elderly suffer abuse and neglect and are not able to speak out due to dementia or other health issues."
Such inadequate staffing, training, manual handling and monitoring in a care home is simply unacceptable it increases risk of residents suffering injuries whether they be as a result of a fall causing serious physical harm, or as a result of neglect leading to pressure sores, malnutrition, weight loss, etc..
Ramsdens currently advise families who have raised concerns over care and treatment within care home environments and are appealing for witnesses from any others who have been impacted or have safeguarding complaints.
If you have any concerns about a loved one who may have experienced below standard care during their lifetime, Ramsdens Solicitors can help.We have a specialist team who deal with elder abuse and who have successfully obtained compensation for those injured and their families, due to abuse and neglect in care homes.We can provide support to the family and ensure compensation is awarded to reflect the injuries and suffering specific to that individual so that they can begin to rebuild their life. If elder abuse has affected you or your loved ones please contact the Ramsdens Abuse Team for a confidential discussion on 0113 887 1834 or text LAW to 67777 to book a free information session at any of our offices.